Knowledge Base


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Read the community guidelines and check out the latest announcements from giffgaff.

1 hour ago

 Help & Support

Have a problem with your mobile service or phone? Post here and a community member will be happy to help you

just now

 Service Updates

Information on improvements to our service, network updates and outages.
For resolved issues, check out the Service Updates Archive

6 days ago

 Welcome & Join

This is the place where you can introduce yourself, ask our existing members what giffgaff is really like, or just share your impressions about giffgaff

14 mins ago

 giffgaff gameplan

Join us and share your financial goals while helping others reach their own, find and share great Hot Deals or get a helping hand with our financial products. Everyone is welcome.

8 mins ago

 Tips & Guides

In-depth knowledge, hidden settings, and trivia - dispense it or discover it here. The perfect place to learn about how to get the most out of giffgaff and your phone.

59 mins ago


giffgaff is run by you: post your feedback, take part in giffgaff projects and have your say in upcoming developments.

57 mins ago

 New Community Platform

In 2019 we will be migrating the giffgaff community from our current Lithium-powered platform to a new platform. This is a temporary forum that we will use for all discussions related to the new platform during development and initial testing.

2 days ago

 General Discussion

The place for you to share and discuss your interests and hobbies. Fancy discussing tech, music, games, TV and more? It's all here.

1 min ago


Check out the latest articles from giffgaff. Join the giffgaff blog.

9 hours ago